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Pet owners love to take their furry friends on fun adventures like a shopping day at Marshall's, but finding places that are pet friendly can be difficult.
Unfortunately, they do not make the rules completely clear to potential customers, so before making an appearance, it is best to understand Marshall store policies and rules regarding pets and dogs.
While they have not made any public statements about their stance on pets in their stores, Marshall’s is known for being pet-friendly, especially for dogs and dog owners. They have endorsed the policy on social media platforms like Facebook. However, some Marshall locations still do not allow pets.
Marshall’s is considered one of the more pet-friendly stores, and they openly welcome you to bring them on your next shopping trip. They also abide by the laws that allow all service dogs at every store and emotional support dogs. But you should always call your local store first to confirm, and this guide explains more about these policies.
After calling dozens of Marshall’s locations and getting confirmation directly from the brand, we can confidently advise you on whether Marshall’s is a pet-friendly retail store. Keep reading to get right into it.
Is Marshall’s Pet Friendly?
Marshalls is considered to be one of the most pet-friendly companies and extremely welcoming to guests with pets.
They have a pet policy allowing customers to bring their furry friends into their stores, as long as they are on a leash or in a carrier and don't make a mess.
There is a Federal law in place that requires a store like Marshall’s to allow all service dogs inside. The same applies to many similar stores as well.
However, not all pets are welcome. Dogs are welcome as long as they are on a leash and under control, but you should check with your local store before bringing any other animals.
In the past, Marshall’s has openly stated they allow all dogs in stores. But this rule may vary.
It is not uncommon to run into issues depending on your location and the rules enforced in your local stores.
Does Marshalls Have An Official Pet Policy?
Unfortunately, Marshall’s does not publish an official pet policy online for all customers to see. Instead, we have noticed the rules vary around the country.
The one thing we know for sure is that all service dogs are allowed, regardless of where you go. You should have no issues with emotional support dogs either in most locations.
It is best to consider other guests if you bring your pet with you. They should be on a leash, friendly, and under control.
Marshall’s has also been active on social media in the past in response to customer questions about this topic. Many Facebook comments and replies confirm the policy to be true.
Are All Marshalls Locations Pet Friendly?
Not all Marshall locations will follow the same rules. The reason this happens is that any stores that have experienced complaints from customers could change their policies.
A bad in-store experience from an irresponsible pet owner is not uncommon, and store managers are forced to rewrite the rules to accommodate other customers.
This ruins things for other pet owners in the area moving forward. For this reason, we recommend contacting your local store first.
You should also not let your pet roam around the store without a leash, and make sure you keep them close to you at all times.
If your pet has been acting aggressively, it is best if you leave the store with them immediately.
Pets in these situations can cause a lot of damage and harm to other customers, so they should be removed from the premises as soon as possible.
What To Do When Going to Marshall’s With A Pet
It is essential to be mindful of the store policy before you enter Marshall’s with your pet. You should also take proper steps before bringing them into the store.
For example, if your pet is known to act aggressively and has never been in a public store, you should avoid crowds. Here are a few more tips to keep in mind.
Take Your Pet For A Walk First
Like any trip, it is best to go to the bathroom first. And the same applies to your pet.
The last thing you want to happen is your puppy squatting in the middle of an aisle in a busy Marshall’s location.
You can avoid this by taking them for a quick walk so they can do their business first.
Always Use A Leash
When taking your pet into public, always use a leash and be mindful of others.
The staff inside the store likely wouldn't allow your pet inside without a leash, so to avoid the awkwardness, and you should already have one with you.
Avoid Busy Hours If Possible
Depending on your pet, it might be best to avoid peak busy hours at your local store too. This allows you to miss some of the bigger crowds, so your pet doesn't get overwhelmed.
This is especially true if you have a larger dog or it is the first time your pet is being exposed to an environment like this.
What Other Stores Like Marshall’s Are Pet Friendly?
TJX Companies, Inc. is a significant brand that operates a group of stores similar to Marshall’s and enforces similar pet policies.
You will be allowed to bring in your pets and dogs at the discretion of local management. These other stores include:
- T.J. Maxx
- HomeGoods
- Sierra
- Homesense